Lisa was fabulous and is also bilingual. They also have financing available which was a big help. Thank you Molden.
- minus-15 stars*********
I'm sorry, but I think if you are in this type of business you need to be compassionate and understanding. This girl needs to find another occupation. Maybe, bill collector or a prison guard.
I feel that maybe I shouldn't be so negative at my time of grieving. I just feel I need to say something so no one else needs to deal with this at their time of loss. My sister lost her daughter unexpectedly. She was very young. Moldon Funeral Home was the first place thought of due to their location. My sister, myself, along with my nieces father and his sister met with a young girl to make the arrangements. The young girl seemed very uneducated about what goes on at her own place of business. Any questions we had her response was "I don't know" or "I'm not sure" and didn't offer to find out or to ask someone else. Simply left it at "I don't know". After getting through that appointment, my sister left unsure, undecided and intimidated because of how cold and rude the girl was. Another day she stopped by and spoke to a very kind gentleman. He was helpful and understanding. He had straighten things out and asked my sister to stop back. Unfortunately, only the girl was there when my sister came back to drop money off. Again, very cold and rude. She handed my sister a print out and somehow tacked more charges on. When my sister asked what they were she replied with her famous " I don't know"!! Finally, the day of the services my sister went with the rest of the money and to pick up her daughters ashes. She was greeted by that girl, in a very condescending way " You're husband was here and paid ALL the money so he now has the ashes". My sister walked away heart-broken and empty handed. My sister promised her 4 grandchildren that she would have necklaces made for them to remember their mommy and now had to go home and face them to tell them she couldn't bring home mommy's ashes. ::: My sister is next to kin and Moldons knew that:Law says next of kin gets the ashes, it does not say whoever pays the rest of the bill takes them home:
The building was very nice and the director was very helpful. Parking was easy.
Molden Funeral Chapel Inc is a US Funeral Home based in Bristol, New Jersey. Molden Funeral Chapel Inc is located at 133 Otter St, Bristol, PA 19007, USA.
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